FAQS

When will I get my item?

Please see the description box for shipping estimates. While ready to ship items got out quickly, made to order items can take 4-6 weeks within the USA and longer for international shipments. 

How are items shipped? 

Enjoy complimentary shipping on all orders placed within the USA. This includes standard tracked First class shipping. Items over $750 will be shipped with 3 day priority mail. Insurance is NOT INCLUDED IN FREE SHIPPING. You may purchase insurance by request. 

What is your return policy?

All sales final. We are a very small shop and Due to the pandemic, are not currently taking returns. Custom made to order items are made with individual requirements and are never eligible for returns anytime. We are happy to answer questions prior to purchase. 

Do you offer payment plans?

Absolutely! Contact us to discuss one of our flexible payment plan options. Up to 3 month plans available on items $300+

What is a custom order?

We welcome custom and multiple orders of the same item. Feel free to write us in the contact page or email info@artwark.com with any custom requests.

 

What if I have a question?

Feel free to email us anytime at info@artwark.com with questions, concerns and custom requests.